Cancellation & REFUND POLICY
Restore & Renew Retreat
May 26-31, 2019
PLEASE READ OUR CANCELLATION AND REFUND POLICY IN ITS ENTIRETY
and do be in touch by clicking HERE if you have any questions.
As part of taking full responsibility for your life we know that you -- as a well-informed consumer – are reviewing the following information before booking and we thank you for doing so. We want to to feel as positive and excited about all aspects of this experience as we are, so it's important that we provide compete transparency for some of the nitty gritty parts of sustaining a company that helps people thrive. Additionally, we are aware that this information may differ from other travel companies who provide retreats and that is because this experience is not a typical travel retreat, it is a holistic immersive program curated specifically for you and the select group of women who are accepted to join. Therefore, as a one of a kind program we require a different level of responsibility from the consumer and want to make that clear from the get-go. This is an investment in you and one that should feel empowering since you've finally decided to take the BOLD MOVE of investing in your own wellbeing and bringing your dreams to life.
CANCELLATIONS & REFUNDS
You may cancel your participation in The Restore & Renew Retreat presented by Akwese & Leading Whole at any time, but please be aware of the following cancellation policy:
It is an extraordinary commitment to bring this one of a kind immersive experience to our guests and, therefore ALL payments are non-refundable, including any registration fees, late fees, full payments and installment payments. The ONLY exception to this policy is if The Restore & Renew Retreat must be cancelled in its entirety for any reason in which case Akwese Global Enterprises, LLC will notify all parties via email and provide refund instructions.
Unforeseen situations may present themselves to our guests and for those circumstances, situations and occasions we HIGHLY recommend that you purchase Travel Insurance to cover your assets.
WHY IS MY PAYMENT NONREFUNDABLE?
Our vendor(s) -- hotels, drivers, guests & support staff, excursion companies, etc. -- require upfront commitments that we must adhere to. When we offer a program package to you we have to ensure, through good-faith payments, that you will attend the events. This is the only way our vendors will take us seriously, and will want to help us provide the best experiences possible to our guests.
CHARGEBACKS (REFUND REQUEST(S) DIRECTED FROM YOUR BANKING INSTITUTION)
All chargeback notifications received via your bank will be considered cancellation of your The Restore & Renew Retreat reservation made with Akwese Global Enterprises, LLC. All documentation, including confirmation of receipt of all of travel policies & agreement signatures will be provided to the banking institution as confirmation of payment application according to all agreed upon terms.
Troubles and/or change can happen to anyone, including you, and they often occur when you least anticipate them, forcing you to cancel or interrupt your trip, lose your investment, and incur unplanned expenses. We strongly encourage you to purchase travel insurance to cover unexpected events such as loss of income, medical emergencies for you or someone dear to you before and during the trip, a death in the family, natural disasters, and other unforeseen events. In fairness to our passengers that purchase travel insurance, we strictly abide by the Transfer, Cancellation, and Refund Policy contained herein regardless of personal circumstances or circumstances beyond your control that prevent or delay your participation. Travel insurance may be purchased from a national insurer. Type “travel insurance” into a search engine. Insurers usually require the purchase of coverage to occur near the date of booking. Some airlines offer travel insurance – please be aware that such insurance rarely covers more than just the air fare; you might still lose your investment in The Restore & Renew Retreat program if you take that route. Again, please seriously consider purchasing from a direct travel insurance carrier, which usually covers the entire investment.
You may transfer your reservation to another person subject to the procedures in this paragraph and acceptance by Akwese Global Enterprises, LLC. Such transfer must be made no later than May 1st, 2019. In order to make the transfer, the owner of the reservation must contact Leading Whole to obtain a transfer form. The reservation owner completes the transfer, which includes the contact information for the recipient. The Leading Whole team will contact the recipient of the transfer for them to complete a Transfer Acceptance Agreement and a Registration Agreement. There is a $150 transfer fee due at the time of transfer, which may be split in any manner between the transferor and the recipient. The transfer between transferor and recipient may be as a gift or as a sale between the two parties, which will be considered completely independent of Akwese Global Enterprises, LLC. Transfers made without the Leading Whole Retreat team’s participation and authorization will not be manifested to the final attendee list and there will be no refund of the program fee.
Any payment more than fifteen (15) days past due, will incur a late payment fee of $50.00. Akwese Global Enterprises, LLC may also cancel a reservation if the reservation is two (2) payments delinquent. Should Akwese Global Enterprises, LLC cancel the reservation due to payment issue, the terms of this “Cancellation, and Refund Policy” shall apply.
If you purchase the Shared Room option please understand that we cannot guarantee placement. Should your roommate cancel, we will make all best efforts to assign another roommate if available.